Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Orders will be delivered through TCS Courier.

Do You Ship Internationally?

Yes , we do.

How Long Will It Take To Get My Package?

The delivery time for all domestic orders are 4-5 business days and for International orders 10 to 15 days.

PAYMENT

What Payment Methods Are Accepted?

We do Accept local bank transfers, secure payment gateway for domestic and international debit cards and Credit cards, also we do accept western union and moneygram.

Is Buying On-Line Safe?

Yeah if you're afraid of the online payment thing, in that case, don't worry. It is absolutely safe to do online transactions nowadays.

Order & Retunrs

How do I place an Order?

its Quiet simple, Chose the product you like to Buy, Click Add to Cart, View the Cart, Click Checkout, Select your way to perform Payment, fill the Shipment Details & Payment Details, Click proceed / Finish

How Can I Cancel Or Change My Order?

Sign into your account and find your order listed Details. Then, click “Cancel” or fill out the cancellation form with your name, email, phone number, confirmation number, order number and a reason for the cancellation

Do I need an account to place an order?

Yes

How Do I Track My Order?

Here is the Link you can use to track your order https://cheapmartonline.com/order-tracking/

How Can I Return a Product?

We offer a hassle free and trustworthy returns policy that is FREE of charge for all orders within Pakistan on all applicable items. No return for small baby accessories like bibs, nail clippers, lotion, powder, soap and related items. If you’re not satisfied, you can return our product only when: Product is damaged Product is not used Product is in original condition with packing Product is expired No Cash Refund. You will be given a voucher of your remaining payment. Please make sure that you notify us about any return because due to heavy flow of customers and operations, sometimes we forget to execute your requests. Please sign in to your account with our website and make a return in your user control panel. We will definitely respond you. Anything mentioned not on this page, please email us immediately to keep you away from any hassle.
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